Given the financial rumblings that Nortel and Sage partners are facing right now, it would be wise for solution providers of all kinds, but particularly those closely tied to a single vendor, to do a financial health checkup on their vendor partners.
Unless you've been living under a rock, you know that Nortel has been in a financial free fall for years and finally filed for Chapter 11 bankruptcy protection in January after years of missteps. Earlier this week, Avaya made a bid to scoop up Nortel's enterprise solutions business for $475 million, as Nortel seeks to sell off all of its divisions to pull out of bankruptcy. More on that later.
At the same time, Sage witnessed its largest solution provider partner, MIS Group of Dallas, close up shop suddenly on July 6 without even filing for Chapter 11 bankruptcy protection.
It is no small matter that Microsoft, in a press release aimed at recruiting Sage customers and channel partners, has decided to invite those "concerned with the stability of the Sage Software channel to consider available alternatives from Microsoft."
You can call the Microsoft play grandstanding if you'd like. But in the global economic environment we are living in, the financial health of a vendor and its partners is a serious issue and clearly VERY HIGH on the purchasing criteria checklist for midmarket CEOs and CIOs.
A financial health checkup performed by solution providers on their vendor partners would be a wise move given the global economic crisis. Distributors and vendors are surely doing financial health checkups on their solution provider partners and are closely watching accounts receivables.
It's going to be interesting to see just how big a hit Sage took on the accounts receivable line when MIS Group went out of business. Sometimes vendors think a partner is so big it can't fail. And sometimes partners think a vendor is so big it can't fail. In the case of MIS Group and Nortel, that thinking proved faulty.
What's more, given that we are in the midst of a major economic reset, there are likely to be more big trees and small trees that fall in the forest. The sad thing is the big trees take down a lot more people and businesses.
Nortel's failure is rippling through the solution provider community as we speak. Believe me, there are many Nortel only partners that are living right now off support and product sales from existing customers. You can bet that those cases of a company that has never before bought Nortel equipment making a Nortel buy are few and far between. If the Avaya lifeline goes through, it is still going to be a long, hard road for those Nortel partners to transition to Avaya. On the other hand, if you were a Nortel partner and also an Avaya partner, you're sitting pretty, or at least you're more comfortable knowing you and your customers have a built-in insurance policy.
And no matter what anyone says, the failure of MIS Group is going to make life in the sales trenches difficult for Sage partners of all stripes. Customers are clearly going to look more closely at solution providers' balance sheets -- either Sage partners or any other vendor's channel partners.
Let me ask you this: If you were a midmarket CIO making a $1 million ERP buy, would you feel more comfortable right now making a Sage MAS 90 or MAS 200 purchase or a Microsoft Dynamics ERP buy?
Sage Group ranks No. 3 on AMR Research's recent list of global enterprise application vendors, coming in at $2.40 billion, well ahead of Microsoft, which comes in at $1.30 billion. But remember, Microsoft, which dwarfs Sage, weighs in at number 25 on the Fortune 1000 list at $60.42 billion.
Microsoft has a lot of cash it can use to make sure it moves ERP solutions to the next generation including Software-as-a-Service (SaaS). Microsoft may not always be first, but it always gets there (look at Bing).
Partner balance sheets are going to come under increasing scrutiny in the wake of the MIS Group collapse. Solution providers should make sure they scrutinize their vendor balance sheets just as closely. It’s a matter of trust for you and your customers.