While the best place to sound off about Channelweb or any particular article we've posted is right here in Channelweb Connect, we do get a good amount of reader email. A few recent ones were too good not to share:
Some people really don't like those 'welcome ads:'
"Dear Sir,
It is very aggravating to click on a link to your site and get redirected to a full page advertisement. Sure I can click to move to your page but I should not have to. I will watch for your page in the future to not even visit it. Better yet I will block your page in my browser. I love Linux.
Nobody that loves Linux could ever be over-dramatic. Meanwhile, this next person has more general issues with us, and, well, the whole internet. Again, their solution is to block the site, lest they ever be tempted to visit again:
"I regularly run into trouble on a lot of sites that want to write cookies, or run scripts; attempting to leave a comment, or validate a login, such as the immensely-long URL below, puts me into a loop that tells me to repeat the same action continuously. I can't be bothered, I actually do have a life outside of browsing commercial Web sites. Such sites end up in my hosts file so I don't accidentally try again later, after I forget what ticked me off in the first place.
Harsh. But fair. On the other hand, some people seem to like us overall, but have issues with specific articles. In one article, we mentioned celebrity Ashton Kutcher, prompting this response:
"I'm am so sick to death of reading about this non-news story. I can't believe how many media outlets are headlining this story when it isn't even worth two sentences in an obscure blog somewhere. When is the news media going to stop publishing stories about washed up celebrities, like Mr. Kutcher, who do these things just to get their names out there. THIS IS NOT NEWS!!!!!"
No, but Google eats it up. On another topic, is the term 'paper boy' offensive? I didn't think so, and I was one, but maybe things have changed. Regarding No More Paper Boy: New York Times Reader 2.0 Delivers, we were chastened:
"I find your headline "No more paperboy," not just lacking in humor but entirely inaccurate regarding the content of the story it tops."
On a more serious topic, I'm curious to hear from readers on the following issue. Our stats show that over 7% of our readers are visiting with Internet Explorer 8, and it seems to work for us, but we have heard this complaint more than once:
"With IE 8.0 you can not open up the crn.com website or any article in this newsletter. I have attached the error screen. Do you know if others are experiencing this as well. Any ideas on a solution?
Does this happen to you? Let me know.
Finally, an email from this morning, from a CRN subscriber:
"I was looking for an article from my April CRN issue on Comptia (based on your search engine rating so were others).
So I registered and could find nothing even mentioning the mag, much less the article.
It appears from your site that the two are not even linked (other than the site URL on the mast of the mag) so I really feel used."
In this case, the reader is completely right - the Comptia cover story from the most recent CRN was delayed going online. But the wait will soon be over. The article, along with much additional reporting, will be posted at 3:00 ET today. Thanks for checking!
Update: Here it is.