In a meeting this week with Kenneth Schneider, CTO and VP Fellow for Symantec's Security and Data Management Group, the subject of social networking sites and threats came up.


One area that's getting more attention than before, Schneider said, are shortened URLs and services that provide them.  The idea behind such URL services is to make links to sites via social networking sites, such as Twitter or Facebook, easier to read - - as well as to make it easier to exchange links via email or instant message.


But like all areas of new technology, evil-doers can often find exploits to do damage; in the case of the URL shortening services it's simply a matter of masking URLs that go to dangerous sites.   On the whole, the services are great. Bit.ly, for example, also provides web analytics tied to every URL that is shortened by its service - - for free.


Kaspersky Lab's Viruslist.com, on its blog, Friday unveiled the results of a short URL service study it did for URLs posted on Twitter: Bit.ly is the runaway Twitter share leader with 53.75 percent of all links shortened on the site, followed by tinyurl.com in a distant second place with 7.55 percent.


Writes Viruslist.com: "What’s really worth noticing is that more than half of the URLs being tweeted every day are hosted by a single service, bit.ly. But with great power comes great responsibility - if this service got compromised, that would mean more than half of the URLs circulating every day on Twitter would be compromised."

 

On Twitter, for example, links and "retweets" can go viral literally within minutes. Count on the security labs paying more attention to this. Unfortunately, so will the hackers and malware guys.

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Plaxo: A Case Study in Duh

Posted by emoltzen Jul 31, 2009

From time to time I've written that, after creating sour experiences for many in the 1990s, Plaxo still maintained a legacy for annoying people.


Essentially, Plaxo has been a networking and contact management service with a previous model that used to imitate spam: Once a user signed up, Plaxo sucked in that user's email contact list and repeatedly emailed people on it, over and over again, until those contacts either signed up for Plaxo themselves or changed their email addresses.


But Plaxo re-emerged a couple of years ago to say that it had cleaned up its act, changed its practices, no longer spammed or annoyed people. Its flagship product is called "Pulse." It says it wants the customer to control his or her own experience.  Cable provider Comcast bought it up, and the company has even begun engaging the public on Twitter. Well, kind of.


Enter author and hedge fund expert Cathleen Rittereiser, who began complaining on Twitter several weeks ago about new bugs in Plaxo's system that, essentially, looked an awful lot like spam again. A Plaxo marketing guy, John McCrea, jumped in proactively to her notes on Twitter, asked her for details and offered to help. She wrote him a note, posted the same note online, and waited.

 

Nothing.


When she raised the issue again Thursday night, McCrea responded to her as if he was talking to her for the first time:  "Hi. I head up marketing at Plaxo. I'd love to hear more of your thoughts and feelings. How have we evoked such a response?" he wrote.


After a couple of notes back and forth and getting nowhere, Rittereiser wrote back: "Stop making a big show of responding publicly in friendly Plaxo social media guy mode and then not doing anything."

 

A couple of snippy notes from McCrea followed.


After that, it looks like either an on-the-ball Plaxo employee jumped in to try and fix Rittereiser's problem or McCrea passed it all along to someone else before it went any further downhill.


Two pieces of advice: if you're trying to fight off a legacy image of being spammy, pay attention when people publicly accuse you of being spammy. And if you offer to look into a customer's complaint, actually do that when they take you up on it.   After several years, a big makeover, and new management, Plaxo seems to have an urge to return to Square One.

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Microsoft filed its 10-K annual report with the U.S. Securities and Exchange Commission Thursday morning, outlining its 2009 fiscal year results in greater detail and providing more information about perceived strengths and threats to its business.


While the company repeated assertions from its last annual report that rival Apple and the Linux community are making market-share inroads, Microsoft went out of its way to write an additional line in its annual report detail what it perceives as a risk to its business:


"Partners such as Hewlett-Packard and Intel have been actively working with alternative Linux-based operating systems," Microsoft wrote, providing no additional detail.


While it's been known for some time that HP - - which sells some notebooks and netbooks and servers with Linux - - and Intel have dedicated some resources to Linux development, this is the first time that Microsoft has singled out its two biggest and arguably most important technology partners for this work. While the language in 10-K reports is traditionally dry, legalistic and boilerplate, for a company like Microsoft to add that information for the first time is notable. It also comes at a time when Microsoft reported a double-digit decline in its client software business even as it reported selling more than 300 million units of Windows Vista over the past two years. (It sold 130 million units two years ago and 180 million units of Vista last year, although it doesn't specify how many units were sold or activated with "downgrade rights" to Windows XP.)


How is Microsoft responding to threats from Apple and Linux? By pumping tons of new funds into R&D. According to its 10-K:


"During fiscal years 2009, 2008, and 2007, research and development expense was $9.0 billion, $8.2 billion, and $7.1 billion, respectively. These amounts represented 15 percent, 14 percent, and 14 percent, respectively, of revenue in each of those years. We plan to continue to make significant investments in a broad range of research and product development efforts."

 

That leads to the question: Can Microsoft gain enough through R&D to stem the tide of Linux and Apple against its client software business?

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I've had the opportunity to review three netbooks in the past couple of weeks, and all are really nice devices. They're designed well, do what they're supposed to do, and are inexpensive. (We'll be publishing the reviews in text and video shortly.)


All of the major PC and notebook makers are now in the netbook game. You can tell the investments these companies have made in engineering over the years are now paying off. Chassis look slick. Keyboards are as comfortable as they can be at that price point and size. Intel's Atom processors are fine for the money.


And, yet . . . I just can't feel the love for them.


I can access about 80 percent of my important data from my iPhone when I'm mobile, and my iPhone fits in my pocket. When I'm at home or work, I enjoy the benefits of a full-size keyboard and monitor, in addition to quad-core CPU performance on my desktop. Netbooks are convenient when traveling on a plane, no doubt, because they're small enough to fit into a suitcase that slides into an overhead rack. But is that worth the trade-off of $300 and the ability to do more than one or two things at a time? For me, no.


And don't tell me, "I loaded Windows 7 onto a netbook, and it's wonderful." It's wonderful because, so far, Windows 7 has been a free, prerelease operating system. Tell me how wonderful it is when you're paying $259 so you can load it onto $150 worth of hardware.


You're smart people. Tell me: Will netbooks last in this market? Am I missing something?

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Microsoft delivered 20,000 lines of code to the open-source software movement under the General Public License, and that brought (not surprisingly) a combination of praise and suspicion/criticism from some in the Linux community.


But what does the father of Linux, Linus Torvalds have to say? Linux-Mag.com,
via OS News, quotes Torvalds:


“I'm a big believer in "technology over politics." I don't care who it comes from, as long as there are solid reasons for the code, and as long as we don't have to worry about licensing, etc., issues.


“I may make jokes about Microsoft at times, but at the same time, I think the Microsoft hatred is a disease. I believe in open development, and that very much involves not just making the source open, but also not shutting other people and companies out.”


Good for Torvalds. And coining the phrase “Microsoft Hatred” could be useful: let’s sort out the cynicism from the facts.


Also: Microsoft is getting weaker, so hammering the company with criticism every day might not be as satisfying. Yesterday, Microsoft reported that its client software business dropped by more than $2 billion from its 2008 fiscal year to its 2009 fiscal year. Meanwhile, Mac and Linux continue to grow.


Is Microsoft hatred starting to eat into its business, after all these years?

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Over at Dell’s channel blog, the Round Rock, Texas-based company is holding up Salem, N.H.-based Mosaic Technology as a success story in partnering:


So when we contacted Don Basler, director of marketing at  Mosaic Technology, USA, the results he saw were pretty astonishing:  20%-50% reduction in sales cycle time, 17% more prospects due to Dell telemarketing efforts, and a 20% success rate selling Dell EqualLogic storage arrays to previous users of Fibre Channel SANs.”


A lot of the time, examples like this aren’t given a lot of attention because it looks like so much marketing. But that raises the question: Are these numbers significant?


It’s time to stop judging Dell as a newcomer to the channel - - they’ve been there a couple of years now. Do these numbers hold up when compared to what other vendors are doing for partners?

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Virtualization powerhouses VMware and Citrix both reported quarterly earnings Wednesday night and, as expected, top executives at each company talked up Cloud Computing during conference calls with financial analysts.


Via SeekingAlpha.com, here are conference call transcript excerpts from both Mark Templeton, CEO of Citrix, and Paul Maritz, CEO of VMware, relating to their statements last night on the cloud:


Templeton: “Leading indicators point to a growing desire to break with the legacy thinking of distributed computing, embracing IT as an on demand service from desktop to datacenter to cloud, and Citrix is at the epicenter of this transformation. It’s exactly why we’re sticking to our fiscal and strategic plan and precisely how we’re increasing our relative market position.


“As we look to 2010, we are on track to offer a revolutionary system for desktop virtualization, to enable core infrastructure for the next generation datacenter extended to the Cloud and to broaden our SasS footprint for web-based collaboration.”


Maritz: “As early feedback coming in from our customers and our ecosystem partners has been very positive, it’s in particular gratifying to see that there are approximately 1,000 ecosystem partners which range from very large server vendors to small ISVs have been working hard at certifying their products and are leasing new products that work with the vSphere foundation.


“This is a key step on the journey we’re offering to our customers to allow them to not only operate their computing equipment much more efficiently but to do so more flexibly and in fact open up future bridges to the cloud. So building on this foundation, we’re going to be releasing a series of complimentary products over the coming quarters that fall into three basic categories.


“Firstly we’re releasing a series of management add-ons that speak to common usage scenarios such as test and development, application or SLA level management, business continuity, and the internal cloud. These products not only enable operational benefits that customers can get out of the virtualization journey but they will speak to the maturity of the product line we have. No other virtualization vendor has anything close and the first of these products have in fact been released this month.”


In the CRN Test Center, we’ve liked products from both companies - - a lot. We believe the virtualization story is compelling. Both companies are blazing important trails. But when financial analysts had opportunities to ask each executive about their performance and future expectations, none had a single question for executives at either company about the cloud. They were essentially focused on the much less sexy business of understanding license revenue, margins, costs and the like.


Remember, analysts get paid to follow the money both now and in the future.

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Two virtualization companies, Citrix and VMware, report quarterly earnings today and it might be worth keeping ears open for what they have to say about the opportunity with virtualization in a cloud computing environment.


And then it might be worth looking at numbers Citrix executives discussed during a recent presentation to a financial audience. Using numbers gathered by Forrester Research this year in surveys with almost 1,000 IT “decision makers:”


-          75 percent of enterprises either have no idea what cloud computing is, have no intention of migrating to cloud computing or have no money to pay for it;

-          3 percent of enterprises will implement cloud computing in the next year;

-          Only 5 percent have implemented cloud computing models so far.


Another way to think of five percent is “statistically insignificant.”


You can see the entire Citrix presentation by following this link. The company, in the presentation, calls the Forrester findings “bullish.”


There is no arguing that there are many upsides and cost savings that can be found in a cloud computing implementation. But are there enough upsides and cost savings to make it a must-do for the 95 percent of enterprises that haven’t even started migrating to the cloud?


It’s now possible to take a two-way, Intel Nehalem-based server with 24 GB of memory, at a cost of a few thousand dollars, and build a mini-data center with 20 virtual servers. And Moore’s Law isn’t going away any time soon, which means that price-performance will only trend up. If the cloud is bullish, that’s a virtual Pamplona.

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Via Slashdot, this story out of London is gaining a little bit of attention:


“The identities of more than four million Britons are being offered for sale on the internet, The Times has learnt.


“Highly sensitive financial information, including credit card details, bank account numbers, telephone numbers and even PINs are available to the highest bidder.”


Worldwide, according to the report, 40 million people have personal data that’s been compromised in this fashion. That data is traded on the underground market like a commodity; a British company collected the compromised information and had it “collated into a single database." That's some valuable, single database.


During a down economy, businesses postpone or cancel IT projects and purchases - - including security upgrades. That's nothing new. But stories like this one make you scratch your head at how little is actually common knowledge about the extent of data breaches around the globe. We see hackers snooping and trying to break in, every day, to our own security trap network at the CRN Test Center.

 

It’s not uncommon for our network to be on the receiving end of SQL attacks, database entry attempts, and non-stop port scanning by hackers from all over the world. If we had real data in that network, we could actually see it under siege almost on a 24-by-7 basis.


One breach into a business’ database, with proprietary or customer data,  could put a company out of business. Do stories like these scare IT customers, or is it written off as white noise?

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Intel dropped this mini-bombshell on the system builder community today: it has refreshed its SSD product line, and slashed prices by up to 60 percent.

 

Intel and Samsung have been quietly fighting it out in the emerging SSD space - - which until now has been marked by nice performance and efficiency but very high average selling prices.

 

Says Intel: “Compared to its previous 50nm version, the new Intel X25-M offers improved latency and faster random write Input/Output Operations Per Second (IOPS). Specifically, Intel's new SSD provides a 25 percent reduction in latency, for quicker access to data, operating at 65-microsecond latency compared to approximately 4,000 microseconds for an HDD.”

 

The 80 GB version lists at $225, in volume. Street pricing on Samsung’s FlashSSD comes in slightly more for its 64 GB units. (List pricing has been unrealistically higher at several hundred dollars more.)

 

This puts pressure on Samsung - - which has named a new chief of peripherals sales and marketing - - to either improve performance, slash its own pricing, or both. This segment is still very small, but with tons of opportunity. (If powerhouses like Intel and Samsung are investing in the SSD platform, it’s going to be harder to ignore as time goes on.)

 

Samsung could still swing into a leadership position over Intel in the SSD space, but it has to play it just right and it’s got little room for error.

 

Will Intel's moves today make you more inclined to favor an SSD solution over an HDD, or Intel over Samsung?

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The last time a major tech executive pointed to something at Apple and called it a “fad,” Kevin Rollins of Dell was talking about its iPhone and paving the way for his eventual career as a “former technology executive.”


So consider it puzzling that Google’s engineering vice president, Vic Gundotra, dismissed Apple’s iTunes App store business model by describing it as a fad during an appearance at the MobileBeat conference in San Francisco last week. (There have been 1.5 billion downloads from the App Store in little more than a year. Some fad.)


Gundotra’s reasoning is that innovation is happening at a blistering pace on the web browser platform, and that its economies are unbeatable.


For a respected, veteran technology executive, Gundotra sure has a short memory.


In  the 1990s, IBM’s rate and pace of innovation on OS/2 and OS/2 Warp was strong. The company, which made hardware and software, was still bigger than Microsoft and offered strong economic incentives for building technology to its platform, too.


But developers decided it was easier, and with a greater chance for growth and profit, to build software on Windows. Microsoft wound up blowing IBM’s doors off because its ecosystem grew faster and stronger and more profitably - - by orders of magnitude.


Developers get to cast the vote on which platform, standalone apps or browser-based apps, will win. Right now, we can project the winner of this election will be the standalone apps.


Apple has made it cheap and easy to build applications for its iPhone platform, and companies like Adobe have made it easy (with its AIR platform) to build desktop applications quickly and robustly for everything from CRM to social networking. It’s just as easy to build applications for the iPhone or desktop as it is to build browser-based applications for Android or Palm phones, or for desktops - - but now there’s a more tangible financial reward for developers on the application side.


Developers followed the money in the 1990s, and they are clearly following it now as evidenced by how busy the iTunes App Store has been. Until Google and other browser-platform cheerleaders can provide a better profit map for the folks who are actually building the ecosystem, standalone applications will have the edge.

 

 

So a question for technology and solution providers: Where would you invest your software development money? Which will provide more opportunity for differentiation or profit?

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Maybe it has something to do with Novell asking a federal judge for a chance to grill Bill Gates for three more hours in its anti-trust lawsuit against Microsoft.


Maybe it has something to do with the fact that their business relationship has appeared to have cooled down mightily.


But Microsoft and Novell once signed a major, historic pact to work together on interoperability between Linux and Windows - - and even created what amounted to a joint R&D center to do the work.  And now Microsoft appears to be moving into the Linux frontier without its best open source buddy.


Today’s announcement by Microsoft that it was making a contribution to the Linux community of drivers, which will “enhance the performance of the Linux operating system when virtualized on Windows Server 2008 Hyper-V or Windows Server 2008 R2 Hyper V,” made not a single mention of Novell.

The quick take: a combination of what (as reported by Groklaw), has been Microsoft’s charge that Novell is trying to harass Gates, along with the fact that it’s unclear whether Microsoft ever made a nickel off the Novell relationship, is leading the Microsoft-Novell alliance to wither.


Pay close attention to Novell’s antitrust case against Microsoft, which is still lingering in U.S. District Court in Baltimore. The suit charges that Microsoft used its OS monopoly during the 1990s to hinder Novell’s ability to market WordPerfect and Quattro Pro - - which it owned at the time before selling that business to Corel. Novell has already taken about three hours of pre-trial testimony from Gates this year, and is asking a judge for the chance to spend several more hours questioning him under oath. Microsoft is fighting it tooth and nail.

 


The PC industry was born during an era when the folks at Microsoft and Novell were trying to beat each others brains in. And, despite Microsoft's olive branch to the Linux community today, it appears that fight may be as strong as ever.

 

Microsoft is admittedly facing a tough business climate where server consolidation has businesses re-thinking whether to stay with Windows servers or opt for less-costly-to-obtain Linux. It's a given that today's move is enlightened self-interest for Microsoft. But for how long should we expect this to last?


Is Microsoft sincere, here, in its offering to the Linux community? Or will Microsoft eventually give it the cold shoulder as it seems to be doing with Novell?

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Advanced Micro Devices reports quarterly earnings this week, and there is already conversation that the company will be hard-pressed to match Intel’s better-than-expected, quarterly numbers.


That’s correct, but it’s also misplaced. AMD doesn’t need to keep pace with Intel this quarter. It should have its own, unique criteria for success including:


- Credibility with the channel. That means keeping supply strong, hitting its release targets and delivering stable, reliable product;

- Keeping margins strong. AMD has made a strategic decision to avoid the very attractive netbook space -- Intel saw 65 percent growth in its Atom business last quarter -- and focus instead on delivering into the less flashy notebook, desktop and server spaces;

- Growth in its ATI graphics business, which differentiates itself from Intel and which could be a stronger foundation for growth in AMD's custom system business going forward.


Traditionally, AMD does best when it sticks to the basics, focuses on its partners and stays out of the headlines. Headlines, like the kind it made 18 months ago with its Barcelona troubles, are generally the kind AMD likes to avoid.


The decision to sit out the netbook play eliminates pricing complexity that AMD didn’t need anyway, in a segment that is still trying to find its legs.


The question tonight: Can AMD find its legs for the second half of 2009?

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Bloatware used to be out of control, like a wildfire, until a couple of years ago. And while vendors have taken measures to cut back on the practice of installing it, pre-loaded bloatware can still surface on new PCs and present itself as a nuisance.


It’s easy to blame the hardware OEMs, but once in a while a software vendor needs to be called out.


This morning, during routine testing of a couple of netbooks (reviews of which we’ll publish at a later date), we were delayed a couple of times by activation prompts for Symantec’s Norton Internet Security 2009 - - which has shown up as pre-loaded software on several vendor machines in the past several months. What’s particularly horrible about this prompt from Symantec is that it’s intentionally difficult to “X out” of the application. If you’re not interested in activating the free trial or buying Internet Security 2009, you may only click the “activate now” button,  go into Task Manager and take the few steps needed to turn the prompt off, or if you magically see the ultra-small, ultra-fine-print link, close the application without activating.


And, by the way, the prompt returns every time you reboot until you take the further step of uninstalling it. If it is activated - - intentionally or not - - another prompt jumps onto the screen demanding an email address which, by the way, will be "stored in (the) U.S."


Does Symantec really want this to be the user or VAR experience? Does the company believe it’s going to build customer loyalty this way? Pre-loaded bloatware is a fast path toward angering customers and making them look for a competitor. It’s why most PC makers have cut back drastically on what they pre-load, and why many software makers just don’t do it.

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Gartner Group has issued its latest analysis of the Web hosting and cloud infrastructure services segments -- walking a fine line as it worked to bring into clearer focus what's often loosely, poorly defined or changing segments of IT:


No single vendor in this market does everything well. Moreover, while all vendors on this Magic Quadrant serve a global clientele, their data center footprints and locations vary significantly. As a result, it is important to match your use case with a vendor that excels in serving that particular type of need. Smaller providers may do one thing extraordinarily well, but not have a comprehensive set of services that lets them serve a broad array of use cases. More than ever before, it is crucial to look beyond the Magic Quadrant Leaders when selecting a vendor. The vendor that is perfect for your needs may be a Niche Player.


Got that? It's an informative report, and it describes each company's strengths and weaknesses in nice detail. But it still paints an overall picture of cloud computing that's foggy.


In the much-watched Magic Quadrant for "Web Hosting and Hosted Cloud System Infrastructure Services (On Demand)," companies that made Gartner's cut include IBM, Savvis, AT&T, Terremark and Rackspace. Rackspace had some problems recently, you might recall, with a severe outage that impacted customers. That makes one wonder how, if a company that is considered a Magic Quadrant cloud company can get jammed up with a big outage, cloud benchmarking will evolve over the next year.


Companies that Gartner said it considered, but rejected for the Magic Quadrant in this space: Google ("Google's App Engine offering is a cloud application infrastructure, not a cloud system infrastructure. It does not provide generic virtualized servers; it is a sandboxed, restricted application environment for Python or Java."); and Microsoft ("Microsoft's Azure Services Platform is a cloud application infrastructure, not a cloud system infrastructure.")


In this latest evaluation, Gartner added to its consideration Amazon.com (which qualified for the "Visionary" quadrant), and dropped from consideration Qwest, because it does not offer on-demand hosting.

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For years, the Linux developer community spent a lot of time trying to make a desktop operating system that could take on Windows. Even Canonical leader Mark Shuttleworth - - whose organization oversees development of Ubuntu - - has said the open source OS community would do well to win over Windows users by making its software easier for them to adopt.


But there has always been a smaller part of the Linux community that has continued to look at ways to outflank or pull even with Apple's Mac operating system. With Apple growing its market share over the past two years while Microsoft has either stayed flat or lost a little, that crowd may start to get more attention.


Which leads us to Mac4Lin - - software for Linux that makes a Linux desktop look like a Mac. Well, it makes it almost look like a Mac. Installing it this morning on an Ubuntu 9.04 virtual machine, it was quick, smooth and easy to get going. The software does its best to co-op the Mac "look and feel" - - right down to the Cairo Dock for applications on the desktop.


It's a far cry from the real thing but count on efforts like this to get better over time - - the way Ubuntu has gotten better over time in ease of use, performance and overall experience.

 

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It's almost mind boggling that U.S. government web sites have apparently not been properly secured to fight off cyber attacks - - like the denial of service attacks launched over the past week that experts say were initiated by North Korea.


The attacks were a topic of discussion during a press briefing today at the U.S. Department of State, where a reporter pressed the State Department spokesman for details.


". . . The attack against our state.gov website started on July 5th. It’s still ongoing, but I’m told that it’s much reduced right now. The U.S. Computer Emergency Readiness Team is working with the State Department’s Office of the Chief Information Officer, the CIO Office, and also with our Computer Incident Response Team. But I think, as you know, the State Department wasn’t the only target of these attacks," said the spokesman, Ian Kelly.


If only 20,000 computers could be compromised in a way that has them trained to launch a denial of service attack against some pretty high-octane web sites (the State Department, the Secret Service, the Treasury Department, etc.), and cripple them for even a short while, one has to wonder if it was merely a dry run for a bigger attack. There's no way to know for sure if the activity was coming from North Korea over the long holiday weekend in the U.S., but the attacks against U.S. web sites happened at the same time North Korea was also testing out missiles. (The cyber attacks may have actually caused more damage.)


For the record, the CRN Test Center's own threat trendspotting network picked up suspicious activity against it during the long holiday weekend from several geographies, including South Korea and China. While suspicious activity from non-proxy IP addresses located in China is an almost daily happening, it is considerably rarer from Korea.

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First, let it be clear that nobody has seen Google's Chrome OS, which the search giant announced Tuesday night. There have been no performance benchmarks, usability evaluations, nothing. In a vacuum like that, people have a tendency to project their hopes or biases or suspicions into what a product or technology will likely be.


Google Chrome OS could wind up being a perfectly great piece of software. On its corporate blog last night, Sundar Pichai, a vice president of Product Management and  Engineering Director at Google, wrote:


"We're designing the OS to be fast and lightweight, to start up and get you onto the web in a few seconds. The user interface is minimal to stay out of your way, and most of the user experience takes place on the web."

 

Sounds great.


Sounds like the latest version of Ubuntu, or iPhone 3.0.

 

Google is targeting the netbook space with Google Chrome OS, as it did fostering the Android OS to target the handheld space. Android has been out on the market for several months and, while its users do like it, it hasn't exactly been setting the world on fire. And while netbooks came on like gangbusters in late 2007 and the first half of 2008, it's unclear if they can maintain any kind of momentum as smart phones get more and more powerful and as full-blown notebooks become less and less expensive.


The key elements of Chrome OS are security, simplicity and speed, Pichai says. We'll wait to see about memory requirements, driver support, application support, battery life and all the messy details that have kept the folks at Microsoft, Apple and the Linux developers around the world up nights. How much support will Google provide? Or will it leave it to the open source community?


The further Google gets away from its core search business, the more difficult it may be for it to focus on those details. And if Google doesn't quite believe it, the folks there need only look at how successful Microsoft has been the further it's gotten away from its core operating system business.

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Tuesday's funeral for the King of Pop produced a pop for traffic on the Internet and some key web sites  - - with his adoring throngs and news watchers clicking in for live blogging, live streaming, live tweeting and, oh yeah, regular business on the Web.


In an email, Ken Godskind, Chief Strategy Officer at AlertSite, a web performance management company, informs us that some key sites did see some performance issues while reporting of Michael Jackson's Staples Center memorial was underway.


"E!Online and TMZ reported a few errors during the noon – 2PM EST period. The response time for E!Online’s homepage reached as high as 20.75 seconds at 2PM EST. TMZ’s  homepage response time reached 10.41 seconds at 10AM EST. Errors appear to be related to third party content. E!Online reported significant page errors from between 12:36 PM EST and 1:54 PM EST which appeared to be related to Twitter, Facebook and Doubleclick content. TMZ.com reported errors from 1:13 PM – 1:19 PM EST which appeared to be related to iclips trying to load Michael Jackson memorial video. Overall we saw about a 10% uptick in response times on average for the sites we were monitoring," Godskind said in his email note.

 

"Even Twitter was affected, with login success in the 50 percent range during the 1 p.m., 2 p.m. and 3 p.m. hours (EST)," Godskind said.


The web site Internetpulse.net, which is run by Internet performance monitoring company Keynote Systems, reported a little more packet loss than usual in various points on the Internet during the afternoon, but overall origin and destination locations between service providers seemed to run smoothly and with little latency. "Overall the Internet is performing ok" according to Keynote's own business index.


Did you, your colleagues or any of your customers notice any blips during the same hours as the Jackson memorial? 

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We're in the middle of working up a review of a Knurr Miracel rack cabinet by Emerson Network Power for CRNtech Magazine. While we'll be taking a very close look at the cabinet (which is about the size of a skinny refrigerator) during our hands-on, we thought we could share a few quick notes that may be of interest:


- It's built with aluminum, not steel, so it's lighter than a lot of previous-generation racks. Since we had to offload it from the truck ourselves (which had no cargo lift), we're thankful for aluminum.


- Its dimensions make it nice for a small area: 6 feet, 8 inches tall by 3 feet, 8 inches deep by about 2 feet wide. It made it through the door and fit snugly but nicely into our real-estate challenged lab.


- It has wheels! Once we got it off the wooden pallet, we easily pulled it where we needed it to go.


Oh, about that cargo lift. It's worth a call prior to delivery to make sure that the freight company has one. Trust us.


Here, we're looking forward to seeing how manageable it is and we have high hopes. Overall, we believe there's a major opportunity in data center upgrades (or first-time builds) for even small businesses.

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Over the past couple of years, chip maker Advanced Micro Devices has been sidling up to overclockers and performance cravers, building processors and fostering an ecosystem that pushes its CPUs to ever-greater levels of performance.

 

Not that the company officially condones overclocking which, if done incorrectly, can lead to some scorched or melted silicon.  But it's not discouraging all the conversation and unofficial challenges among and between the gamer, prosumer and performance crowd.

 

This thread at xtremesystems.org shows the results of several overclocking attempts on the path to 7 GHz, running an AMD Phenom II X4 955 Black Edition. This photo apparently shows the system caked in frost after all the liquid coolant was used in keep the system from overheating.

 

(The Test Center tried overclocking an AMD Phenom II a few months ago and, without anything exotic and using only off-the-shelf components, made it up to 4 GHz before we packed it in.)

 

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One of the keys to a good push application for a smartphone is that it will provide more timely alerts than SMS without sacrificing much in the way of robustness from desktop applications.

So when the Associated Press launched its "push" application for the iPhone (at the same time as iPhone 3.0 became available), it was a mixed bag: The application itself is very robust. But the push delivery service is still not as fast as the combination of RSS and SMS (which can be found through various combinations including news services, RSS, Yahoo Pipes and Pingie.com). Half a loaf.

On Monday, a company called NibiruTech launched what it's calling the first push application for Twitter on the iPhone: iTwitter. That's actually a misnomer. Once downloaded from iTunes App Store, the application only connects, via push, Twitter users who also use iTwitter. If you can get past that (fairly large) issue, push alerts are nice: the iPhone will vibrate, ping and show "badges" where new "Tweets," direct messages or "@replies" come in.

Like the AP's push application, iTwitter push notices can be turned on and off via the iPhone's main console in the "notifications" management setting.

Like MobileMe's launch last year, iTwitter is frustrating in how much potential it shows while, at the same time, also showing severe limitations. There are also initial indications that using iTwitter may lead to quicker battery drain (as with e-mail push on iPhone).

Again, we see an iPhone push application that either falls short of SMS' efficiency or significantly short of the robustness of desktop software.

Push on the iPhone has such a tremendous potential to be a true killer feature -- the likes of which we haven't seen in a long, long time. But evidence to date, including today's launch of iTwitter, shows it's still got a long way to go before anyone should get too excited.

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Cloud computing is such a hot topic of discussion and continues to grow as a talking point that not even Canonical -- the company that provides the Ubuntu Linux distro -- can stay away.


In a statement Wednesday, Canonical said:


"Canonical, the founder of the Ubuntu project, today launched new professional services to help and support users building 'private clouds' cloud infrastructures behind a corporate firewall.


"The move follows the technical preview in April of Ubuntu Enterprise Cloud (UEC), an open-source system that enables organisations to build their own clouds that match the interface of Amazon EC2. UEC is now available as part of the Ubuntu Server Edition technology stack.


"By creating private clouds with UEC, organisations can optimise server use and increase data-centre efficiencies, while lowering costs and providing end users with self-service IT."


In other words: Businesses can have some of the benefits of cloud computing without the risk associated with some paid hosting services.


The Ubuntu Enterprise Cloud provides further proof that free software means free in the "libre" sense, as opposed to the "free beer" sense. Canonical says it will run $17,500 for 24x7 support of five physical servers and up to 25 virtual Ubuntu servers. Custom, large scale and regional support scales up from there in pricing. While Canonical has been working with VARs to resell professional services, it's not immediately clear how the UEC fits in.


Quick take: Cloud Computing benefits, with a self-hosted model, look interesting on paper. Canonical may need to do a little more to explain the value proposition behind its services, though.

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During my conversations with people over the past few weeks, when I've asked whether they'll see any opportunities for Windows 7 deployments in business, sentiment has run 3-to-1 against. That's actually better for Windows 7 than I had expected, but still far off from what Microsoft will need to bounce back from the utter rejection of Windows Vista in business.


A few months ago, the Test Center took a look at what an actual upgrade from Windows XP to Windows 7 would involve. To sum it up: it wasn't a pretty picture.


Indications I've seen suggest that while Windows 7 will be a little more successful than Vista in business deployments, it will still fall very short (initially) of what Microsoft would need to once again show forward progress on the enterprise desktop.


What are you seeing? Are you hearing from customers and partners much anticipation in businesses toward Windows 7 for this year or next? Are businesses that you know of still happy with Windows XP? Are they considering Ubuntu or the Mac, for example, in ways they never would have before?




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Brian Caulfield at Forbes.com is posing an interesting question: Could Dell, with its awful history in the gadget business, find a way to succeed in that space without a major acquisition?:


"The problem: Dell's track record is terrible. In 2006, Dell killed its line of digital music players. In 2007 it discontinued its Axim line of handheld computers and stopped selling Dell-branded televisions.


"None of these products were bad. In fact the prices on these products were quite nice. The problem? None of them stood out."


Go one step further. Not only has Dell's execution been a failure in the gadget space, its vision has been abominable. Remember when ex-Dell CEO Kevin Rollins, early on in the iPod era, called Apple's MP3 player nothing more than "a fad?" Some fad.


Caulfield suggests that Dell should stick with what it does best: make and sell PCs and servers. That would be the safe strategy.


But Dell was also once a direct-only company. It declared the channel Public Enemy Number 1. It vowed to never sell its products through "middlemen." Now, even though a number of VARs still hate the company beyond hate, few can question that it's thrown a good deal of its fate behind the idea of selling its products through resellers, indirectly. Dell is making money from selling through resellers, and some resellers are making money from selling Dell products.


If Dell really wanted to commit itself to selling into the personal mobile technology space, it would need to do what it did when it reversed course and sold through the channel: change the way it thinks about the segment, change its culture, focus, put careers on the line in making it work and, importantly, don't think of it as a "fad."


Dell still sells a lot more PCs than Apple, and Apple got into the personal mobile technology space quite a bit earlier than Dell, too.

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Banking on Twitter

Posted by emoltzen Jul 1, 2009
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